Shipping policy
Processing Times
- Processing times may vary. It may take up to 8-12 business days until the item is processed and shipped.
- 2-4 days for payment processing and 5-7 business days for processing and shipment.
- Orders that are placed on weekends and holidays are processed the next business day.
- Due to increased order volume and COVID-19 protocols, please allow additional time for processing orders.
Shipping Costs
- Shipping costs will vary depending on location. There is a $1.50 handling fee automatically added to each order.
International Shipments
- We ship internationally to most countries worldwide.
- Please send us an email at info@shoplilliluxe.com for questions if shipment to your country is possible.
- All international orders are shipped for a flat rate of $15. Please 20-30 business days for delivery.
Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by Lilli Luxe. Customers are responsible for all import taxes, customs, tariffs, excises, and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery. Lilli Luxe does not have involvement in foreign customs policies and has no ability to predict possible customs fees for merchandise sent outside the USA. In the case of returned shipments, the customer is responsible for any and all additional shipping fees and return fees assessed. Please contact your local Customs & Duties Offices for more information regarding excise duties.
Check Order Status
- When your order has shipped, you will receive an email notification from Lilli Luxe that will include tracking information.
- Please allow 48 hours for tracking information to become available and updated.